SOAR FAQs

Please view our list of frequently asked questions (FAQs) below to learn more about the program. We will regularly post updates to this page and expand our website in the coming months. If you have any other questions not on this page, you contact our office. We may not have all the answers yet, but we will answer your questions as soon as possible.

Click the topics below to learn more!

Topics

General Program Questions

What will happen during the SOAR program for students?

There are two components to SOAR: Academic Advising & Course Enrollment and Student Life & Transition. The content of the SOAR program is designed to help you have a successful transition as a new Badger based on these themes.

The SOAR program consists of the following:

Having an individual meeting with an academic advisor
Enrolling in your Fall courses
Enrichment content and events focused on student life & transition

Will there be a fee for in-person SOAR?

Yes, there are fees depending on the number of guests. The cost of the SOAR program for the student will be included in the New Student Fee which will be charged on the student’s first-semester tuition bill. However, each guest that the student decides to bring will be an additional fee.

Freshman program (in-person): $60/guest
Transfer program (in-person):$30/guest

Reserved parking is also available at an additional cost:

Freshman program (in-person): $30
Transfer program (in-person):$15

How much of a time commitment will the in-person SOAR program be?

As a first-year student from the United States, you will attend SOAR in-person, you are expected to attend the full 2-day program.

Day 1: 12pm to 9pm
Day 2: 8:30am to 1pm (there are optional tours until 3pm)

As a transfer student choosing to come to SOAR in-person, you are expected to attend the full day-long program from 8am to 3pm (lunch included).

Which of my emails will SOAR communications go to?

You may receive some initial communications to the email you used to apply to UW-Madison. For this reason, we ask students to activate their Wiscmail account (@wisc.edu) once they pay their enrollment deposit. Most information from university offices is sent to this account. To access your Wiscmail account, go to the MyUW homepage and click the Email tile. You can also change your preferred email in your Student Center through MyUW using this step-by-step instruction page.

If you feel that you are not getting SOAR communications, be sure to do the following:

Check your SOAR reservation to ensure all emails are correct (e.g. no misspellings, incorrect punctuation, etc.)
Check the junk, spam, and deleted folders of your personal email you used to apply to UW-Madison and Wiscmail account.
If you need any help with your Wiscmail at any point, it is best to contact the DoIT Help Desk for help.

If you already have an active NetID and have accepted your admission, you may need to activate IT Services in order to access your @wisc.edu email account. You can activate missing IT Services by following the instructions on the NetID – Activate Missing Services page.

Note: Your IT Services may take up to 24 hours to activate. You will need to wait 24 hours before you attempt to login to your newly activated Office 365 email account.

If you have not yet activated your NetID, Use the instructions on the NetID – Activating Your Account page to complete the activation process.

Will this be an interactive experience? Will students have the chance to connect with other incoming students?

Yes! We understand the value of connecting current students to each other as they make their transition to UW-Madison and start building their Badger community. New students and their families will be able to connect with SOAR student staff and UW-Madison staff throughout the program.

SOAR Sign-Up

How do I sign up for SOAR?

To be able to access the SOAR reservation system, you must have accepted your admission offer for the Fall 2024 semester in MyUW. Check your Admitted Student Checklist for instructions on that process. Review our Plan your Reservation page for more information and a link to our reservation system.

If I need to change or update my SOAR reservation, how can I do that?

You can go into the SOAR reservation system at any time and update your information. Any changes to your SOAR reservation must be made at least 2 weeks before your SOAR session. After 2 weeks, changes are not permitted. Our SOAR office staff are happy to help if you have any questions.

What SOAR dates will be available?

The SOAR reservation system is the only way to see what SOAR program options are available to you.

Will choosing a later SOAR session affect my ability to enroll in the courses I need?

No, you will finish SOAR with a full schedule of classes that fulfill undergraduate degree requirements. University administration officials closely monitor course enrollment throughout to ensure a maximum number of options for all incoming students.

In general, very popular courses and popular dates and times may not always be available, but students can work with their academic advising team to see if and when they may be offered in a future semester. We encourage students to keep an open mind and be open to different possibilities.

Advisors will work directly with students if they have concerns or issues with course access. We are committed to student access to courses that are needed for graduation, and there are a lot of interchangeable parts in the first four semesters. Advisors will work with students to make a schedule that works for them.

I can’t access the SOAR reservation system. Why is this happening?

The most common reason is that you have not yet paid your enrollment deposit to the Office of Admissions and Recruitment, or your payment has not finished processing. Paying your enrollment deposit is the way students confirm their intention to attend UW-Madison and authorizes them to access our reservation system. If you have not accepted your admission offer, please refer to the instructions in your Admitted Student Checklist from the Office of Admissions and Recruitment.

Please note: It can take up to 48 hours after payment for the University to process your deposit. If it has been more than 48 hours after paying your enrollment deposit and you cannot access the SOAR reservation system, please contact the SOAR office.

Deferred students: Students who deferred their admission to Fall 2024 from a previous semester should contact the Office of Admissions and Recruitment to check their admission status. You must confirm with the Office of Admissions and Recruitment that you intend to start UW-Madison courses during Fall 2024 so they can activate you for the Fall 2024 term. This must be done before you will be eligible to make a SOAR reservation.

Reentry/readmitted students: If you are entering the Fall 2024 semester as a reentry student, you will not go through the SOAR program and will be unable to access the reservation system. Your next steps are to:

Connect with the school/college academic advising office that matches your intended major or degree program. Visit the Find an Advisor page on the Office of Undergraduate Advising website for the contact information for each advising office.
Complete your Admitted Reentry Student Checklist from the Office of Admissions and Recruitment

The reservation system says there are no SOAR options available for me. Why is this happening?

The availability of specific SOAR session weeks depends on a variety of factors. If you receive this error message, please contact the SOAR office and we will help you complete your reservation.

I am considering deferring my enrollment to a future semester. Should I still register for SOAR this summer?

If you are considering deferring your enrollment, please thoroughly review the Office of Admissions’ Deferred Enrollment information page. Please contact the Office of Admissions as soon as possible to discuss your options.

I’m part of the Wisconsin Experience Summer Launch (WESL) program. Will SOAR overlap with my class responsibilities this summer?

Students in the WESL program will know all their class requirements in advance. This will allow WESL students to schedule their SOAR requirements around their class commitments. If you have additional questions about the WESL program, please contact the WESL staff at WIExpSummerLaunch@wisc.edu.

Placement Testing & Other Exams

Where can I find more information about Placement Testing?

For up-to-date information on placement exams, please visit this website.

How do I register for placement testing and when can I take them?

UW System Placement Tests: Math, English, and World Languages:

Go to go.wisc.edu/uw_testing.
At the top of the page, click the hyperlinked text: “registration form for Fall 2024 students”*
You will then be on a page titled Regional Testing 2024. At the bottom of that page, click the hyperlinked text: “registration form”
The registration form will then load onto the page. Fill out and submit the form to register!

*You must log in to this registration page using your UW-Madison NetID and password. If you’ve activated your NetID but have forgotten your NetID password, you can reset it online with the NetID Password Reset Tool. If you have forgotten your NetID, you can recover it using the self-service NetID Recovery Tool.

ESLAT (English as a Second Language Assessment Test)

You will complete the test in Canvas, the University’s learning management system, and no registration is needed. After you pay your enrollment deposit AND activate your NetID services, you will see the ESLAT exam appear within your UW Canvas dashboard by the following Monday. If you are required to take the ESLAT, please do not take the UW System English test.

When do I need to complete my placement testing?

Students must complete all their required placement testing at least 2 weeks before their SOAR program. Failure to complete all your required placement testing on time may result in your inability to enroll in all your courses during SOAR.

If a student is unable to complete their placement tests by the deadline, there will be in-person testing options for domestic first-year students and transfer students attending SOAR at the UW-Madison campus.

Freshman: the morning of your first day of SOAR
Transfer: the day before your SOAR

I see options for both Math A and Math B placement testing, what should I take?

UW-Madison requires students to complete the Math B placement test. The Math exam must be proctored. Please see this website.

Is there any cost for taking placement tests?

The UW system offers free testing options for the English and World Language placement tests. English and World Language tests will be completed online free of charge.

For the Math B placement test, you can schedule an online, remotely proctored Math B test at least 2 weeks before your SOAR session. There is a non-refundable fee of $40 to schedule an appointment via Live Remote Proctoring (LRP). More information about the online LRP testing option can be found in the email you receive from candidatesupport@meazurelearning.com after registering for the online UW Placement tests in the section labeled Live Remote Proctoring.

It is preferable to have your placement scores submitted two weeks before your SOAR session, however, students who do not wish to test via Live Remote Proctoring can register to take the paper based Math B test (ONLY) in person on the UW-Madison campus up to one business day before advising.

For freshman attending a two day SOAR program, you can take the in person Math B test in the morning on your first day of SOAR and your scores will be available for advising and course enrollment on your second day of SOAR.
For transfer students attending a one day SOAR program, you can take the in person Math B test the day before SOAR and your scores will be available the following day for advising and course enrollment.

How do I know if I should take a World Language placement test?

Students who plan to take a language course above the introductory level at UW-Madison must take a placement test in that language. Additionally, many programs have a world language requirement. Be sure to review the UW Guide to determine your degree requirements for world language and consult with your advisor during SOAR.

Spanish, French, and German placement tests: These tests are offered by the UW System and are in the same online testing portal as the English test. Go to go.wisc.edu/uw_testing if you still need to register. Freshman are strongly encouraged to test in the world language they studied in high school or have previous experience with, even if they have anticipated AP test credit. Previous experience may include native speakers and those who have previous coursework in the language.

Other World Languages: If you are interested in taking a course in world language other than Spanish, French, or German, visit the UW-Madison Languages Placement Procedures page for more information.

Am I required to take one or more of the World Language placement tests: Spanish, French, or German even if I have anticipated AP credit?

First-year students are strongly encouraged to test in the world language they studied in high school, even if they have anticipated AP test credit. Freshman who have previous experience in Spanish, French, or German and who plan to take coursework in this language at UW–Madison, must take a placement test in that language to qualify and enroll in classes beyond the entry level language course. Previous experience may include native speakers and those who have previous coursework in the language.

If you are interested in taking a course in world language other than Spanish, French, or German, visit the UW-Madison Languages Placement Procedures page for more information. Additionally, many programs have a world language requirement. Be sure to review the UW Guide to determine your degree requirements for world language and consult with your advisor during SOAR.

Is there financial assistance for students to take the Math B test online?

Fill out the following form to apply for financial assistance to take the Math B test online: https://go.wisc.edu/testing-fee-waiver

Getting assistance is not guaranteed and is determined on an individual basis. Please expect a response in 3-5 business days.

Advising & Enrollment

How will I/my student be able to meet with a SOAR advisor?

We are committed to providing all incoming students the opportunity to meet with a professional academic advisor within their SOAR advising group before enrolling in courses. A significant portion of the SOAR program will be allocated to Advising, Academic Planning, and Course Enrollment during the program.

I’m thinking of double-majoring between schools/colleges. How will this work for SOAR advising?

In some cases you can do this and some cases you cannot, as it depends on the policies of each school/college. For SOAR, you should work with the advising group which matches your “primary” academic interest. If you are equally interested in both majors, you should work with Cross-College Advising Service to start. The SOAR reservation process and the Preparing for SOAR module will also help you identify the advising group that best matches your academic interests and career goals.

How will I be able to get into the courses they need?

You will finish SOAR with a full schedule of classes that fulfill undergraduate degree requirements. The University closely monitors course enrollment and availability. Very popular courses and popular dates and times may not always be available, but students can work with their academic advising team to see if and when they may be offered in a future semester. We encourage students to keep an open mind and be open to different possibilities.

Advisors will work directly with students if they have concerns or issues with course access. We are committed to student access to courses that are needed for graduation, but there are a lot of interchangeable parts in the first four semesters. Advisors will work with students to make a schedule that works for them.

How many credits are recommended for a new student?

Generally, around 15 credits per semester is recommended, but this is a very individual decision, and some students will select a schedule with slightly more or fewer credits than 15.

1 credit typically equals 1 hour of instruction and 2 hours of work outside class each week.

Advisors will help students consider many circumstances in determining appropriate credit load, including obligations, jobs, course combinations, and their previous academic experience.

Why do I have a hold on my account from SOAR?

All incoming students have one Fall enrollment hold called ‘SOAR Advising Required’ that will be released after completing the SOAR program. During your advising meeting, your academic advisor will explain when your SOAR Advising hold will be removed and when you can begin enrolling in your fall courses.

I need help enrolling in courses. Who can I contact for help?

If you have already met with an academic advisor, please refer to your SOAR Academic Advising Canvas course or contact your SOAR advising group for help with course enrollment.

SOAR Canvas Courses

How do I access the SOAR Canvas courses?

For domestic freshman students: You will use your UW Canvas dashboard to access your SOAR Canvas course. You should have access to your SOAR Academic Advising Course two weeks before you attend SOAR.

For International students and Transfer students attending SOAR virtually: You will use your UW Canvas dashboard to access your SOAR Canvas courses. You should have access to your SOAR Academic Advising course (based on your advising group).

Please note: You must have completed the Preparing for SOAR module before you can get access to the SOAR Canvas content. Access will be given two weeks before you SOAR session after PFS completion.

I'm attending SOAR in person, am I required to complete the SOAR Academic Advising course?

Yes. You are required to complete the Advising Canvas Course before your scheduled SOAR session.

Who can I contact if I have trouble completing my SOAR Canvas courses?

Academic Advising course: Your SOAR Academic Advising course has the contact information for your SOAR advising group. The staff in your SOAR advising group are happy to help if you have any questions or problems finishing your advising course. If you cannot find the contact information for your advising group, contact the SOAR office and we will help direct you.

Parents & Families

What will the Parent Program look like for in-person SOAR session?

Programming will cover a variety of topics from academic support, financial aid, housing, and how to support your student’s transition to UW.

What types of panels and information sessions can be expected?

We are hosting a variety of events that cover key aspects of campus life. Our offering of in-person sessions during SOAR consists of open forums and information sessions are based on a variety of themes:

Academics
Campus Traditions
Finding Your Space at UW
Transitioning to UW
Wellness

More information is available on our Parent Page (coming soon).

Accessibility

I need to register for courses as early to ensure accommodations due to disability. What should I do?

We are collaborating with our partners in the McBurney Disability Resource Center to ensure the best options for students needing early course registration. You will have to connect with McBurney before requesting an early SOAR date for accommodations. If you anticipate needing accommodations for your courses this fall, please start the McBurney intake process.

Are accommodations available for my advising appointment?

We value disability as an aspect of diversity and want to ensure that you are able to complete SOAR requirements and fully participate in our programming. SOAR staff members are happy to assist you and your family members with needs you may have due to a permanent or temporary disability or condition.

Confidentiality: The SOAR Program takes the confidentiality of student records very seriously. Disability accommodation information will only be shared with staff members on a need-to-know basis. Requesting accommodations will NOT affect your admission, advising experience, or course selection.

More information requesting accommodations for placement testing, the SOAR program, and the academic year (all of which are separate processes) is on our Accommodations at SOAR page.

I have a parent or guest who needs a language interpreter, what can I do?

SOAR will provide language interpretation for select days during the summer for the first-year program only. When selecting a SOAR date, choose a date when the language that your parent or guest needs. See below the options available:

6/12 – 6/13: Spanish, Hmong, and Mandarin
6/26 – 6/27: Spanish

If you have trouble selecting a date, please contact the SOAR office.

How do I request accommodations for placement testing and/or the academic year?

These are separate processes. Visit our Accommodations at SOAR page for more information.